Wild Iris in Brentwood, Tennessee

So I attended my first ever WordPress meet-up in Nashville, Tennessee. As I was leaving the meet-up, I asked one of the attendees if there were any good restaurants close by.

“Yeah, go to Interstate 65 South and exit Old Hickory and there are a bunch of restaurants down there.”

I took the advice and stumbled on what looked like a nice and cozy restaurant called Wild Iris.

It was one of those $20 a plate restaurants, which I wasn’t quite expecting. However, I thought I deserved a treat and stuck around hoping for some good food.

After the waitress took my order, I asked her how long the food was going to take to come out.

“Oh, it’ll be about fifteen minutes.” she said.

“Is it okay if I go bring my laptop in from my car?”

“Sure, honey. Go right ahead.”

I walked outside and got my laptop and set it up on my table to field some WordPress plugin support requests.

“What is he doing?” I could hear a loud and irate chef in the background, but I didn’t know whom his comments were being directed at.

“This isn’t the type of place where he can do that.” the chef continued.

I typed away, trying to hear what was going on in the background.

“You can’t just pull out your laptop here. That’s disrespecting the table.” the chef concluded.

By that time I was getting angry and glared at the chef to mind his own business. It wasn’t like I didn’t ask permission.

I finished my e-mail and closed down my laptop to satisfy the chef and to stop “disrespecting” my table.

However, the chef’s remarks spoiled the rest of my meal. It’s sad when all a chef can think about is a table being disrespected rather than the customer. Which begs the question, is the establishment more important than the people in it?

When I left Wild Iris, it was about six in the evening. Every other place in that area was packed with customers. But not this place. The food was good. The prices were somewhat reasonable. But the cockiness of the staff and the attitude of the food preparers was what drove the experience down.

My advice to the people of Wild Iris: respect your customers. You won’t win repeat business by being too into yourselves.

What are your thoughts on this? Should I have just left my laptop in the car?

10 Comments

  1. I’m not sure what you mean by a $20 a plate place, but I guess it is the atmosphere that dictates whether it is OK or not. If you felt the place had an atmosphere where a laptop wouldn’t be out of place then I don’t see what the problem is.

    The fact that you could hear the chef say that speaks volumes for his professionalism.

  2. Andrews’ second sentence is awesome. I would have kicked you out of my restaurant in addition to letting you know you’re not welcome. Bringing a laptop to a restaurant? No big deal. Bringing yourself, Mr. Ronald, to a restaurant? Dang, ruins the food reputation. Combine the two? Oh Hypothetical Lord. What were you thinking?

    Stop going to public places man, and start eating at home or in the alleys. Drive-thrus are good too.

    At least you learnt your lesson and won’t make the same mistakes again.

  3. Thanks Bes. I’ll try to be more of a hermit to please the populace 🙂

    @Andrew,

    You got a good point there about professionalism. I could hear the stupid Chef and the other people in the back the whole time.

  4. WOW — sad thing is I have never heard of that place.I wont be going there and if I do my laptop will be on my table..lol!

    I think the chef was way out of line. I don’t care what kind of restaurant it is if I am paying I am doing what I want as long as it is not disturbing other customers, which I think the chef was.

  5. I agree with the sentiments expressed here. Except, Bes, I think Ron is acceptable in public as long as he combs his hair and wears deodorant. 🙂

    You had every right, especially after checking with the waitress. If she was wrong to say you were fine (a “We’d rather you didn’t” would have sufficed), that’s on her head, not yours.

    cetroyer

  6. @Reba,
    It was right by the O’Charley’s. I should have gone there instead.

    @cetroyer,
    I don’t need to comb my hair. It’s pretty short at the moment.

  7. Wild Iris Brentwood

    February 2, 2008 at 6:58 am

    Wild Iris Brentwood

    Well, thats #4 in Google now, shouldn’t take long for the whole word to read about the fantastic service you received at “Wild Iris Brentwood”.

  8. @Wild,

    I’ll assume you’re not affiliated with the restaurant because of your IP, but you bring up a good point. If you type in “Wild Iris Brentwood”, this post now comes up at #4 on Google.

    I purposely used the keywords in the post to rank as high as possible on Google so that others can know what to expect when going to this place.

  9. Wow. That’s just insane. I definitely would have walked out after getting yelled at by the chef.

  10. Interesting. Believe I had an unpleasant encouter with the same individual, although I assumed at the time it was the owner or manager who took it upon himself to attemt to berate me in front of my family for choosing not to consume an undercooked and cold appitizer.

    Beyond that, the food was not good at all. Either overcooked or undercooked and cold. We ended up taking the kids to McD’s afterwards.

    Kerk

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