“I hereby resign my…”
Those are the words I read as I bought a late-night dinner from the grocery store.
The cashier was writing a letter as he was checking out my groceries and I caught a brief glimpse.
“How are you today sir?” the Cashier asked.
“I’m fine. Thanks.” I said as I swiped my credit card to pay.
The Cashier reached for my small basket I used to collect my groceries.
“That’s not necessary. I can put it up.” I said.
“No problem sir. Could you please sign here?” the Cashier said as he handed me my receipt.
“Thank you sir, have a good night.” the Cashier said.
In the background I could see his boss giving the Cashier a rude glance. It makes me wonder if his boss knew the Cashier was quitting.
I have to hand it to the Cashier. I’m not aware of many people who can still give great customer service while in the middle of writing a resignation letter.
Cashier, I commend you. You could have just walked out on the job. You could have said, “Boss, to hell with you!” But you didn’t.
You acted like a man, wrote a letter, and still treated the customers as human.
To whom it may concern? Hopefully all of us.