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Author / Ronald Huereca

User Experience Frustration

Join the User Experience Revolution

This post is co-authored by Susan Simkins.

Paul Boag, a well-known and highly respected user experience advocate, has just released a new book, User Experience Revolution.

The book takes aim at systemic organizational issues that actively breed an anti-user culture, whether it is intended or not.

What is User Experience?

User experience encompasses the user interaction with your products or services and the emotions that result.

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When Can You Talk About Fight Club

Everytime I share with someone I’ve written a book about Fight Club, I’m reminded by that person that the first two rules of Fight Club are you can’t talk about it. Okay… Bullshit.

First, Fight Club is a fictional club. Debate over.

Second, we were never part of this fictional club. Debate over.

Third, if you consider yourself part of this fictional club and willing to lay down the law for a character that never existed… well, fuck you.

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Causes of Mental Illness

The Cause of Mental Illness

All of the following is my own opinion on the cause of mental illness. No facts. No published sources. Just me.

The True Cause of Mental Illness

Let’s talk about survival. Everybody has fight or flight built into them. When a person is confronted with conflict, it’s either fight or flight.

It’s what I call the change cycle. Person A wants to change your behavior, so you are either submissive (flight), or you try to to change Person A’s behavior (fight).

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Julie

“You have to consider your brother.” her former employer said.

“What?” Julie asked in protest.

“He’s been diagnosed, as you are aware.”

“It’s not exactly a death sentence.” Julie stated.

Julie was currently working for a well-established law firm. She began actually enjoying practicing law.

“He’s a liability, and I think you can understand that.”

Julie’s temper hit the boiling point.

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