Comments on: When the Focus is Not On Customers http://www.ronalfy.com/when-the-focus-is-not-on-customers/ Life is a blog. I wanna write it. Wed, 29 Feb 2012 14:19:09 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Ivaylo Ivanov http://www.ronalfy.com/when-the-focus-is-not-on-customers/#comment-60150 Ivaylo Ivanov Wed, 08 Sep 2010 01:08:36 +0000 http://www.ronalfy.com/2006/07/18/when-the-focus-is-not-on-customers/#comment-60150 Bleh, I hate Papa John's. :D Lol. Bleh, I hate Papa John’s. :D Lol.

]]> By: cathy http://www.ronalfy.com/when-the-focus-is-not-on-customers/#comment-56931 cathy Thu, 19 Mar 2009 08:27:29 +0000 http://www.ronalfy.com/2006/07/18/when-the-focus-is-not-on-customers/#comment-56931 That is an aspect that big guns like Papa Johns couldn't overolook at! As you said, a customer is the lifeblood of any business and a good service to them is a never-ending process after all. That is an aspect that big guns like Papa Johns couldn’t overolook at! As you said, a customer is the lifeblood of any business and a good service to them is a never-ending process after all.

]]> By: Pam http://www.ronalfy.com/when-the-focus-is-not-on-customers/#comment-57 Pam Thu, 20 Jul 2006 17:28:46 +0000 http://www.ronalfy.com/2006/07/18/when-the-focus-is-not-on-customers/#comment-57 When I said, "It’s not as simple as black vs. white," I was referring to customer/guest service jobs in general and not just fast food-type establishments. Some customer/guest service related jobs are way above minimum wage. When I said, "It’s not as simple as black vs. white," I was referring to customer/guest service jobs in general and not just fast food-type establishments. Some customer/guest service related jobs are way above minimum wage.

]]> By: jacob http://www.ronalfy.com/when-the-focus-is-not-on-customers/#comment-56 jacob Thu, 20 Jul 2006 13:06:59 +0000 http://www.ronalfy.com/2006/07/18/when-the-focus-is-not-on-customers/#comment-56 It is black and white.. Those employees get paid minimum wage or close to it... Of course they dont care.. They work hard and some one higher up reeps the benefits.. If they made better wages It would translate into better service! It is black and white.. Those employees get paid minimum wage or close to it… Of course they dont care.. They work hard and some one higher up reeps the benefits.. If they made better wages It would translate into better service!

]]> By: Pam http://www.ronalfy.com/when-the-focus-is-not-on-customers/#comment-55 Pam Wed, 19 Jul 2006 23:32:10 +0000 http://www.ronalfy.com/2006/07/18/when-the-focus-is-not-on-customers/#comment-55 Yes, customers/guests are number one priority but that is no excuse to dehumanize employees (in general), which some people feel as "paying" customers/guest can do. Also, for every customer/guest an establishment loses, there are five more to replace them. Customers/guests as a whole are number one, but a customer/a guest will not make or break an establishment. Also, there are employees who don't care but there are also customers/guests who are wanting to be unhappy. As well as employees who do care and guests who can empathize. It's not as simple as black vs. white. But sorry to hear you guys were rained out! Maybe a better time on your next trip :-). Yes, customers/guests are number one priority but that is no excuse to dehumanize employees (in general), which some people feel as "paying" customers/guest can do. Also, for every customer/guest an establishment loses, there are five more to replace them. Customers/guests as a whole are number one, but a customer/a guest will not make or break an establishment. Also, there are employees who don't care but there are also customers/guests who are wanting to be unhappy. As well as employees who do care and guests who can empathize. It's not as simple as black vs. white.

But sorry to hear you guys were rained out! Maybe a better time on your next trip :-) .

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