Dominos Pizza Doesn’t Trust Me After 8 p.m.
It was about 10 p.m. last night when I had a common human feeling: I was hungry. And lazy. So naturally I just wanted to order in.
I was over at a friend’s place and found the number to the neighborhood Dominos.
After waiting on hold for about five minutes, a human finally answered.
“Thanks for calling Dominos.” the lady’s voice said.
“Hi, I’d like delivery.”
“Phone number?” the lady asked.
“256-555-5555.” I responded.
The lady gave a slight sigh on her end and asked, “Do you have a different phone number?”
Confused by the question, I replied, “No.”
“I’m sorry sir. We don’t have a record of you as a customer.”
“Okay?” I wasn’t too worried at this point because they could just take down my information over the phone.
“Sir, we don’t deliver to customers after 8 p.m. unless they have done business with us in the past.”
The lady continued, “You can pick up your order if you wish sir.”
“No thanks.” I said hanging up the phone. My laziness was much to high to actually go out and pick up my pizza.
After hanging up with Dominos, I called a place called Donatos.
After absolutely no waiting time, someone answered, “Thank you for calling Donatos. Will this be for take out or delivery?”
“Delivery. By the way, do you have a stupid policy of not delivering to un-registered customers after 8 p.m.?”
The guy laughed, “No sir.”
Join the Discussion (16 Comments)
Dominos sucks anyways
Posted on February 11th, 2008 at 11:13 am
How true Jacob
Posted on February 13th, 2008 at 12:30 am
Well, I can certainly understand their policy. I’m sure this is an company wide practice for them and not just some store to store thing. Where I grew up in New York the Domino’s guys were constantly getting robbed. Even though it clearly stated that they carry less than $20. But for a crackhead… $20 is enough to get that next hit.
There have been many cases on the news of asian delivery guys getting murdered, so yes I can definitely understand their policy and wanting to protect the life of their employees.
Maybe this kind of thing doesn’t happen where you live/lived… I’m glad for that….
but it does happen.
and trust that the minute something happens to a delivery guy at Donatos, that will change his policies as well.
Posted on February 14th, 2008 at 4:27 pm
Probably just as well. Domino’s has really went down hill in the last few years, at least where we live. We now order from Papa Johns or there are 2 small family owned pizzarea’s (sp?) near us that will deliver…if they have a delivery person on staff. Apparently it’s getting harder and harder to keep delivery people.
One is only 5 minutes away…so if I must get out of my chair…I can.
Don
Posted on February 15th, 2008 at 12:56 am
@Hoodgrown,
I can definitely relate. I’ve lived in some neighborhoods where I definitely wouldn’t want to be a delivery person. But then again, I did go door-to-door as a kid for trick-or-treating and am still here, so who knows.
I don’t know enough about Domino’s policy to say if it’s location-based or chain-wide, but the area I live in is hardly shady. I also was prepared to pay with my credit card, which would’ve significantly minimized the risk of delivering the pizza. I just think it should be applied on a case-by-case and location-by-location basis. But then it might be interpreted as discrimination or racism.
@Don,
Lately it seems I’ve been doing more carry-out. *sigh*
Posted on February 15th, 2008 at 1:28 am
That’s amazing! Even though there is a little bit of logic in their thinking the policy is absurd. I wonder how many customers they’ve lost by making 8 PM deliveries unacceptable. I wouldn’t call them - they lost me for life.
There has to be a way to keep their employees safe without turning down business.
Posted on February 15th, 2008 at 4:51 pm
@Jason - I would never call again as well!! But you are lucky if you have a chance to call some other guys and they will treat you really nice.
In suburbs where I live (ghetto, really) you can be beaten for no reason, not even money that matter. Drunk fights are really common here, same as junkies. Sometimes taxi drivers refuse to bring you back home and for sure no one will deliver anything here!
It is difficult to be lazy at my place, Ronald)) Anyway, such Dominos policy is stupid, I agree!
Posted on February 18th, 2008 at 7:13 am
No-hero movie »
Well, there’s no reason to not deliver where I live. I don’t live in the ghetto anymore
Posted on February 18th, 2008 at 5:08 pm
Wow, now that’s the kind of irritating thing that would make me want to tell everyone in town how rude Domino’s was. The phone number thing is a little weird, too. You’d think they could go by name or address if necessary, given the fact that some people change their numbers or have roommates that might have ordered.
Posted on February 25th, 2008 at 11:34 am
Well to start out, I have worked for dominos pizza for 12 years and not all dominos are the same. I have never heard such a thing so maybe you should let people know which dominos it is instead of giving them all a bad name. the ones i worked for are in riverside, ca and they are very loyal to there customers. new customers or repeat customers all get treated with the utmost respect….
Posted on April 12th, 2008 at 6:53 pm
It was the one on Hughes Road in Madison, AL. And I personally don’t mind giving all Dominos a bad name.
Posted on April 12th, 2008 at 6:57 pm
WHEN I WAS 22 YEARS OLD I WAS HIT BY A DRUNK DRIVER AND I WAS ALMOST KILLED. HIS NAME WAS RONALD, AND BECAUSE HIS NAME IS RONALD THAT DOES NOT MEAN THAT I DISLIKE YOU OR ANY OTHER RONALD FOR THAT MATTER. NOT EVERY PLACE OR PERSON WITH THE SAME NAMES ARE ALIKE. POINT TAKEN?
Posted on April 12th, 2008 at 10:52 pm
No. Dominos is a company. And whether you like it or not, when I’m treated badly by one person at one Dominos, it reflects badly on all Dominos.
Comparing this to drunk driving is ludicrous. And I’m sorry, your point is not taken any better by using all caps.
Posted on April 12th, 2008 at 11:02 pm
RONALD I THINK YOU NEED TO SERIOUSLY GET A LIFE….. YOU HAVE WAY TO MUCH TIME ON YOUR HANDS…
Posted on April 13th, 2008 at 1:47 pm
OK RONALD, THE MESSAGE ABOVE IS UNCALLED FOR AND I AM JUST PREGNANT AND ON A RAMPAGE SOMETIMES. I DONT MEAN TO TAKE IT OUT ON YOU. SO DISREGARD THAT MESSAGE IM VERY SORRY
Posted on April 14th, 2008 at 8:56 pm
shari moore »
It’s all good. Everybody has their day. I appreciate and accept the apology.
Posted on April 26th, 2008 at 2:09 am